Returns & Exchanges

At Goodword Books, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and have original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack the Items

  Carefully place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund or exchange.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.

• 4.
  Receive Refund

  Once our warehouse inspects the returned garments, we will process your refund to the original payment method within 5 to 7 business days.